E-Mail Services - Using a POP Mail Client

Most customers choose to send and receive their e-mail using a POP3 mail client. Popular POP3 mail programs include Eudora, Netscape's Messenger, and Microsoft's Outlook and Outlook Express. Advantages to using POP3 are the ability to read mail "offline" after downloading it, and the ability to read mail in HTML-format (if desired).

In order to send and receive e-mail using a POP3 client, there are 4 basic pieces of information you'll need to know. They are:

  1. Username - to check your account's main mailbox, this should be set to your account username. To check extra POP boxes you might have purchased, you should use the username you chose for that box at the time it was requested. (NOTE: Most POP3 clients will let you set your return address to something else, so your username will not appear as the "From" address of e-mails you send if you do not want it to.)
  2. Password - again, with the main account mailbox, this should be set to your account password. And for extra POP boxes, it should be set to the password you have chosen for that box.
  3. POP3 (Incoming Mail) Server - this is the server from which you receive your mail. You should contact Glory Sites for your correct mail server address.
    mail.example.com
    In this example, you should replace "example.com" with one of the domains hosted in your account.
    If you are accessing a virtual mailbox, the mail.example.com format should specifically be used.
  4. SMTP (Outgoing Mail) Server - this should be set to the outgoing mail server provided by your ISP, if at all possible.

While other clients may have dialog boxes with different organizations, each should ask for this same basic information. If you are having trouble, try searching for SMTP and POP in the help files for your mail client.